On Sunday my AC went out. I asked two people for referrals and both said Crossway. I decided to call on Sunday and within an hour Brian was at my doorstep. He did troubleshoot the system and it was too far gone. I believe him to be honest and did not feel he was trying to sell me a new system although that is the direction I had to take. He explained everything thoroughly including financing options. By end of day Tuesday, we had our new system in. When shopping for AC guys include Cross in your search. A. Castillo