We’ve worked with Crossway several times and they always exceed our expectations. They do exactly what they say they’re going to do and their entire team is trustworthy and honest. Brian has put together a great team and is always available when we have an AC question. Luis and his crew did our install and we were so pleased with our new unit. They cut NO corners and offered solutions that other AC companies hadn’t even mentioned. Jose recently worked 10 hours in one day at our home fixing a leak and refused to stop until he solved our problem. Great customer service, reliable company, trustworthy guys. I highly recommend!
The guys from Crossway came out to completely redo the HVAC system (including ductwork and vents) for my new house, which had previously been unoccupied for almost 2 years. They did an outstanding job! Not only did they have everything up and running within a single day, but they were polite, friendly, and obviously very experienced at their work. I will never go to anyone else for HVAC service!
Had an emergency AC issue around 8pm on a Saturday. Unfortunately, the on call service tech was already tied up with a previous customer. So, Brian personally showed up to get started. Let me sum it up – professionalism, courtesy, and fair prices. These are the guys I’ll be using from this point forward.
Update: Jose showed up for my 2nd appointment, during normal business hours, to resolve the issue, as previously discussed with Brian. After the second appointment, I am convinced this is the company to use for your AC needs. Jose found an issue that was missed last year by my previous AC company and the original installer. This was the best service experience I have had with an AC repair. A+
Brian Wright and his crew from Crossway Mechanical did an awesome job putting in my new AC unit. Brian offered honest options and prices that fit my budget; there was even a monthly payment option. The installation crew was very professional and checked every detail. Brian is an honorable guy and stands behind his work. I would highly recommend this quality company to anyone who needs AC service or installation.
When I originally called, my appointment was set between 2 and 4 pm. I received a call that he was running a little behind and that he would arrive at 3 pm. I appreciated the update and he arrived st 3:05. He was very thorough in the inspection of my 2 systems. He was very professional in his work and explained my options to go forward
He then rapidly did the work I chose to go forward with
I will definitely use this company for any future work
I am very pleased with my service by Crossway Mechanical. We had a terrible experience first with the contractor our home warranty company sent out. Our condenser coil was bad, and on backorder with the manufacturer for six weeks. The other contractor’s tech was rude upon his initial diagnostic visit, he was unfamiliar with our system, and he did not even go into the attic. He was condescending and not cooperative with my questions. After he left, the owner called and told us no supplier anywhere in town had the part we needed. We then called Crossway Mechanical at our own expense, who sent out a much more professional technician. Their office was able to locate the part we needed in about an hour, and got it on order immediately. They scheduled the repair and sent out another great tech. He arrived right on time, he got the work done and made sure everything was functioning properly before he left. Even if we had not had the awful experience beforehand, Crossway Mechanical did great work, on time, and were professional in doing it. I would recommend them absolutely to anyone needing quality, urgent HVAC work done.
Juan was professional and courteous, explained the proposed work in detail. Would def recommend
Highly recommended the very knowledgeable team at Crossway Mechanical. Called Brian late yesterday with a broken AC at our home. Brain and team came out and assessed the problem that day. They were back the following morning to replace my evaporator coil and fixed all the duct work in our attic.
Anyone looking for the most honest trustworthy AC company around please give Crossway Mechanical a call. They have a customer for life
Brian is amazing! We recently needed an emergency AC company over this memorial holiday. Brian contacted us and checked up on us way past hours. He wanted to make sure our family would be nice and cool during these hot days. We found out we needed a whole new system. He quoted us a reasonable price and gave us multiple options! Brian and his team installed our new system the next day in record time! They were friendly and honest. We found our new AC company! Seriously, if you need someone: call crossway mechanical!! Thank you Brian 🙂